(for Nissan Roadside Assistance in the USA, click here)
Nissan and our team
at Hardman Nissan believe that when you buy a new car, you should get more than just a car. You should
get a serious commitment from the maker of that car. So every new Nissan comes with Nissan's 24-Hour Roadside
Assistance Program.
Nissan's 24-Hour
Roadside Assistance Program is in force for the full period of your new car warranty regardless of how
many kilometres you have travelled.
Nissan 24-Hour Roadside Assistance - What is it?
Nissan 24-Hour
Roadside Assistance is a service provided to all new Nissan owners by Nissan
Australia.
If you've locked
your keys in your car, if you've had a flat tyre or flat battery, or if you've simply run out of
fuel Nissan will get you going again at no charge* - and there's no limit to the number of calls
for help you can make to Nissan.
* Batteries supplied
by Nissan or their agents outside the Battery Warranty (which is contained in the Warranty Section of the
Nissan new vehicle Customer Information Booklet) are at your cost. Five litres of fuel for
emergencies is supplied free by Nissan. Additional fuel supplied must be paid for by the
driver/customer.
If you have lost the
ignition key, Nissan will organise for it to be replaced at your cost.
If your Nissan has
any problem other than those mentioned above (excluding theft or accident) and is immobilised, with
your approval Nissan will transport it to the nearest Nissan Dealer or alternative
repairer.
If the
problem happens more than 100 kilometres from your home, and the problem cannot be rectified within 24
hours, Nissan will arrange and pay for up to 2 nights' accommodation (room only, to a
maximum of $150.00 per night).
Alternatively, Nissan will arrange and pay for up to $300.00 for transport for you and your
passengers, to either your intended destination or home (note: these away from home benefits do not apply to
Nissan Civilian Bus).
Help! How do I get Nissan Roadside Assistance when I need
it?
If you have a
problem with your Nissan and you need assistance or help, telephone 1800
035 035. This number is a free call from anywhere in Australia and the service is available
24 hours a day, every day of the year.
What if
my Nissan is stolen, or is involved in an accident?
You can
call Nissan on 1800 035 035 and Nissan will provide you
with general advice regarding any responsibilities that you may have to the police, your insurer,
and/or your financier if applicable.
Nissan
will also assist you and your passengers in securing local transport alternatives and accommodation
if required.
Please note that for
vehicles which have been stolen or involved in an accident, Roadside Assistance is limited to telephone
advice only.
What about illness or injury?
If illness or injury
occurs while driving your Nissan, Nissan will help you find local medical
facilities.
If you or one of
your passengers become unable or unwilling, through illness or injury, to continue your journey, Nissan
will also arrange suitable emergency accommodation . If the illness or injury results in hospitalisation
for 3 days or more while you are more than 100 km from home, Nissan will arrange and pay for patient
transfer with full medical escort to the medical facility nearest their home, where continuing medical care
can be obtained. (Transfers will be taken at the injured person's request and with the consent of the
treating doctor.)
How will Nissan Roadside Assistance benefit me?
You could run into
trouble anywhere in Australia. Just around the corner from home, or a long way away from home and
help.
As a Nissan owner,
you don't have to worry. Nissan 24-Hour Roadside Assistance is there for you and your
Nissan.
If something goes
wrong - call from anywhere in Australia on:
1800 035 035
Nissan's operators
will ask for the details of your location and your problem and arrange for the appropriate advice
or help.
- Australia Roadside Assistance
